Treatment Visit Guidelines  UPDATED 19/07/21


COVID-19 is a constantly changing landscape and we're in the third wave of the pandemic with infection rates rising rapidly. I will be following guidelines issued by the Government, NHS and my professional associations (Association of Reflexologists and the Federation of Holistic Therapists) regarding safe and hygienic practice and the use of any personal protective equipment. 

As a reminder, the main symptoms of Covid-19 are;

1.  A high temperature - this means you feel hot to touch on your chest or back (you do not need to measure your temperature)

2.  A new, continuous cough - this means coughing a lot for more than an hour or 3 or more coughing episodes in 24 hours (and if you have a cough, it may be worse than usual)

3.  A loss of change to your sense of taste or smell - this means you've noticed you cannot smell or taste anything, or things smell or taste different to normal.


To minimise face to face contact, any consultation or health and wellbeing forms will be sent via email or post to you for completion, following which I may contact you by telephone the day before your treatment to go through the consultation. 

Health Screening and Covid-19 Risk Assessment

The day before your appointment, I will also go through a Covid-19 pre-treatment checklist, either by phone, text or email.. This is to assess any risk factors due to Covid-19 that may affect the treatment going ahead. This includes a risk assessment of myself and my own recent activities and behaviour. If anything changes or new information is revealed between conducting the checklist and arriving for your appointment, you must inform me as I may not be able to treat you. The same applies to myself. I will continue to contact you prior to each appointment for this health screening risk assessment.

Your Appointment

When you arrive for your appointment please park in front of the house to the right of the drive. I will come and collect you from you car. Please don't come directly to the cabin. On arrival I have hand sanitiser for you to use.

Face Coverings

Although from 19th July it is not a legal requirement to wear a face mask, there is an expectation and a recommendation that face coverings are worn in enclosed spaces such as the treatment room, unless you fall into one of the exemption categories. With the risk assessment completed, if you prefer not to wear a mask, that is your choice. I reserve the right to request the wearing of a mask if I deem it appropriate. Depending on your treatment I will continue to wear a face mask and/or visor.


All surfaces in the treatment room will be cleaned before and after each client in accordance with government guidance. Any linens used will be changed for each client and washed in the normal way in accordance with government guidelines. The room will be ventilated between clients.


I test myself twice a week with the lateral flow test. I would encourage you to take a regular lateral flow test especially if you have been in close contact with large groups of people. These are available from your local pharmacy or by calling 119 or online at


It is preferred that payment is by bank transfer either in advance of the treatment of within 2 days following but I will accept cash on the day.

Cancellations due to Covid-19

I will reschedule your appointment if either myself or you have had any Covid-19 symptoms, have been in close contact with anyone who has symptoms or if you have had any foreign travel in the last 14 days. There will be no cancellation fee charged in this case.